Updates

Try downloading each of the file types below to ensure you can update without errors:

1. 1. UPDATER.EXE.ZIP – Test downloading the file UPDATER.EXE.ZIP
   2. XML – Test downloading the file Test1.XML
   3. AFM.ZIP – Test downloading the file Test2.AFM.ZIP
   4. EXE.ZIP – Test downloading the file Test3.EXE.ZIP
   5. XML.ZIP – Test downloading the file Test4.XML.ZIP
   6. DLL.ZIP – Test downloading the file Test5.DLL.ZIP
   7. DAT.ZIP – Test downloading the file Test6.DAT.ZIP

• These files are encrypted and are only used to test firewall/security settings for your browser. The purpose of this step is that sometimes whatever is blocking the download will also block the files in the browser. This will then tell you specifically what in your environment is causing the update to fail and needs to be configured. No need to try to open files, they should be deleted.

• If you are now able to download all of the above files, please retry the update process.

• If you are able to download all of the above files from this website but still cannot successfully update, this means your browser can download the files, but Aatrix programs are still being blocked. Click on Technical Information for specific details on what needs to be allowed to update successfully.